The Ripple Effect

The Ripple Effect

The ripple effect. Are you familiar with the concept? I would imagine this is not the first time you have heard or seen this small phrase. In case you need a refresher, think about the last time you threw a rock into a pond or even watched a drop of water from faucet...
A Year in Refection on Hope Realized

A Year in Refection on Hope Realized

Well, Hope Realized, is officially one year old! It is hard to believe it has been more than a year since the book launch. When you write a book, releasing words and ideas into the world, it is hard to know how it will be received and age. They seem meaningful and...
Great Hope in the Midst of Brokenness

Great Hope in the Midst of Brokenness

Good morning from Westminster, MD! In the past two articles I have discussed how our perception of someone impacts how we treat them, and the need to expand our view of poverty and how to effectively address it. I recently had the opportunity to spend time in...
How Your Perception Impacts Reality

How Your Perception Impacts Reality

Good morning from Westminster, Maryland! Are you familiar with the saying, “perception is reality”? As someone who works in the customer service industry it something I hear and talk about often. When working with a customer, their perception of a...